Asking employees to submit suggestions about improving the business serves little purpose if employees find no actions taken in response and no explanation about why a suggestion wasn't implemented. By the same token, legitimate reasons not to act on a suggestion may exist. A little explanation, however, goes a long way. As the accompanying table indicates, a median 0.8 suggestions were implementated among IndustryWeek Best Plants winners and finalists over the past five years, compared with a median 1.3 suggestions recorded.
| Suggestions per employee implemented last year: | | Year | Median | Average | Minimum | Maximum | | 2006 | 0.7 | 2.3 | 0.0 | 17.9 | | 2007 | 0.6 | 3.9 | 0.0 | 33.0 | | 2008 | 0.6 | 2.6 | 0.0 | 32.0 | | 2009 | 1.2 | 35.5 | 0.0 | 411.0 | | 2010 | 1.9 | 6.1 | 0.1 | 27.0 | | 2006-2010 | 0.8 | 9.6 | 0.0 | 411.0 |
Source: 2010 IW Best Plants Statistical Profile
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