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Check out this group posting from Mark N.:Deming's Point No. 8 – Drive Out Fear W. Edwards Deming's 8th point can also be defined as "Creating a Culture of Trust". I will again start my blog with a fitting quote – "Confidence comes not...Deming's Point No. 8 – Drive Out Fear ( http://markqualitynetzel.com/2012/07/23/demings-point-no-8-drive-out-fear/ from markqualitynetzel.com )--Victor


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